Turn every customer interaction into a
5-star review or actionable insight
5-star review or actionable insight
Capture positive reviews from fans. Learn from the rest.
Turn Problems into Exceptional Experiences
Catch problems early, resolve them quickly, and turn frustration into satisfaction—before negative reviews happen. Customers want to be heard; make sure you're the first to listen and respond.
Gather Important Customer Sentiment
Request Feedback After Key Customer Interactions
Schedule Feedback Requests
Schedule Manual or Automated Feedback Requests
Track Department KPI's and Metrics
Track and monitor KPI's across your different products, services, and departments.
Data Security
Give access to the team members who need it, and keep it safe from those who don't. Set permissions on each individual dashboard or report to enable tighter controls on sharing as needed.
