Turn Problems into Exceptional Experiences
Catch problems early, resolve them quickly, and turn frustration into satisfaction—before negative reviews happen. Customers want to be heard; make sure you're the first to listen and respond.
Catch problems early, resolve them quickly, and turn frustration into satisfaction—before negative reviews happen. Customers want to be heard; make sure you're the first to listen and respond.
Request Feedback After Key Customer Interactions
Schedule Feedback Requests
Schedule Automated Feedback Requests
Track Department KPI's
Track and monitor KPI's across your different products, services, and departments.
Data Security
Give access to the team members who need it, and keep it safe from those who don't. Set permissions on each individual dashboard or report to enable tighter controls on sharing as needed.
Automate Reports
Track sentiment across all aspects of your business, both internal and external. Generate automated reports at any interval of your choosing.